This document was posted on 5/19/18 and applies to all users. It was last updated on 9/11/2018.
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization.
To receive information from WP3D Models you must check the Newsletter box while completing your WP3D Models software license purchase, or check the ‘Email’ box when you sign up for our email newsletter.
We Get Around Network (WGAN) Membership Accounts
If you created an account with WP3D Models via your subscription with the WGAN, we store your contact information and membership status in a manner that can be securely accessed by members of WGAN & WP3D administrative staff. This information is not shared with any additional third party outside of these two organizations.
Google Analytics collects only the IP address assigned to you on the date you visit wp3dmodels.com, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
- Opt-outs: For Google Analytics Advertising Features, you can opt-out through Google Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI’s consumer opt-out service). Google also provides a Google Analytics opt-out plug-in for the web.
If you elect to accept cookies on our website, we may utilize a Google “Pixel” cookie code for use in our advertising. If you do not elect to accept cookies, this information will not be collected.
If you elect to accept cookies on our website, we may utilize the Facebook “Pixel” cookie code for use in our advertising. If you do not elect to accept cookies, this information will not be collected.
Your Access to and Control Over Information
You can do the following at any time by contacting us via the email address given on our website (bottom of this page):
- Opt out of future email communications.
- Request what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
You can withdraw your consent to email marketing by using the unsubscribe link in such communications. You can choose to withdraw your consent to our processing of your information at any time by emailing email@example.com to request that your personal information is deleted.
Email Data Processing
We use MailChimp to process our email database. You can find links to their Privacy and Terms of Service below.
Additionally, we send our own email notifications of:
- WP3D Models related purchase receipts.
- auto-responses after a WP3D Models Support request has been submitted.
- pending license expirations
(5 messages in total: 3 leading up to the expiration, 1 on the expiration date, and 1 final message one month after expiration.)
WP3D Models will retain your information as long as your account is active or as needed to provide you services. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce any agreements. Google Analytics retains user data (attached to an anonymized IP address, not individual name) and is kept for 38 months.
We request information from you on our checkout/order form. To buy from us, you must provide contact information (like name and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. WP3D Models does not store credit card numbers and all payment processing is managed via PayPal, or in some rare cases, Square.
We store contact & support form submissions for customer service purposes but do not use the information submitted through them for marketing purposes. We do not store any IP address information alongside these submissions.
We do not store any customer information submitted via a WP3D Models single property page (“skinned” view). Any information & content entered via these “call to action” forms are emailed to the associated agent and not collected or stored by WP3D Models.
Our website (wp3dmodels.com) stores a connection between customer’s contact information (name, email address), their license key, and the date/time that this key was activated for a particular domain, including the IP Address where the key was activated. We store this information to assist in troubleshooting issues with license activation as well as to ensure that only one domain is activated per software license. The IP address that is stored is associated with the server where the copy of WP3D Models is activated, not the IP address of the individual purchaser.
We use PayPal to process the vast majority of our software license purchases. You can find links to their Privacy and Terms of Service below.
We use Square to process a limited number of software license purchases when a specific country/region does not allow access to PayPal’s services. You can find links to their Privacy and Terms of Service below.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as name, email, etc.), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. As noted above, WP3D Models does not internally collect credit card information. Each order on our website is transferred to a PayPal URL for payment processing.
While we use encryption to protect the transmission of sensitive information online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we access personally identifiable information are kept in a secure environment.
Cookies are small data files sent from a server to your web browser. They are stored in your browser’s cache and allow a website or a third party to recognize your browser. Cookies store data about your use and are common on most major websites. They are helpful because they allow wp3dmodels.com to function and customize your experience. We do not link the information we store in cookies to any personal information you submit while on our site. You can configure your desktop or mobile browser’s settings to reflect your preference to accept or reject cookies, including how to handle third-party cookies.
Cookie – Browser Opt-out links:
630 E. Crosby
Missoula, MT 59801 USA