So, you’ve added a Model to your site running WP3D Models, and then you decide (or your client asks you) to change the initial “Snapshot” image inside your Workshop. The problem is, even though you’ve made this change at Matterport, your WP3D Model is still showing the older image.
Thankfully, the fix is easy:
1. Edit your Model
Then, scroll down to the bottom of the right-hand sidebar and look for the (old) Thumbnail image, near the bottom of this column.
Here’s a screenshot:
(Note: your thumbnail size may vary, depending on your specific WP theme.)
2. Click the “Remove featured image” link.
3. Update your Model
You must “Update” (Save) your Model to trigger WP3D to go back to Matterport and re-retrieve a your newly changed primary “Snapshot”.